FAQ

Frequently Asked Questions

Is PoderMonie regulated?

Yes. PoderMonie is sponsored by Poder Finance Company Limited, a finance company licensed and regulated by the Central Bank of Nigeria (CBN). PoderMonie operates within the applicable regulatory and compliance framework.

How do I get started with PoderMonie?

Simply visit our web app, create an account, and complete your profile. You'll need to provide basic personal information and complete our Know Your Customer (KYC) verification process to access our full range of savings, and loan products.

What documents do I need to open an account?

You'll typically need a valid government-issued ID (such as an International Passport, Driver’s License, Voter’s Card, or National Identity Card), proof of address (like an electricity bill or rent receipt), and a verified official email address.

How do I fund my wallet?

You can fund your wallet using your selected funding method — Card, Bank Transfer, or Direct Debit.

Are there fees for deposits and withdrawals?

There are no Fees for deposits. The bank transfer fees are applicable for withdrawals.

Is my wallet secure?

Yes. We employ industry-standard security measures to protect your personal and financial information. Our platform is designed with multiple security layers to safeguard your wallet and transactions.

Are my savings and investments safe?

Yes. We are regulated by the Central Bank of Nigeria and provide secure financial solutions for individuals and businesses.

Can I withdraw my savings before maturity?

Yes, but early withdrawal may attract a penalty charge.

How does automated savings work?

You choose your funding method — Card, Bank Account, or Direct Debit and your periodic savings amount is automatically deducted according to your selected savings schedule.

What interest rates do savings accounts earn?

Interest rates vary by product and tenor. We offer very attractive returns on investment.

Can I have multiple savings goals?

Yes. You can open multiple savings plans. Each savings goal operates independently with its own target amount, tenor, and interest rate.

How do I invest in Fixed Income Investments?

Select an available Fixed Income Opportunity on the invest page and submit an Expression of Interest with the requested information. Sign Up/Login and fund your wallet with the amount you wish to invest. Upon successful completion, your PoderMonie wallet will be debited for the investment amount, and a confirmation email will be sent to your registered email address with details of your investment.

Can I withdraw my fixed income investments before maturity?

No. Fixed Income Investments offered through PoderMonie, including Commercial Paper, Treasury Bills and Bonds, are held until maturity. Investors should therefore ensure that they will not require the invested funds before the stated maturity date.

How much can I borrow?

You can borrow up to N20 million. Loan amounts vary by product.

What are the interest rates for loans?

We offer competitive Interest rates and they differ by product.

How quickly can I get a loan?

Approval timelines and disbursements are fast and secure

Can I borrow against my Fixed Income Investments?

Yes. Eligible Fixed Income Investments held through PoderMonie can be used to support a loan application through InvestPlus. InvestPlus allows you to borrow against your eligible Fixed Income Investments, giving you access to funds without having to wait until your investment matures.

What is MerchantPlus and how does it work?

MerchantPlus provides eligible businesses with access to working capital to finance their business operations and growth. Businesses can apply through PoderMonie by providing the required business and financing information.

What is InvoicePlus and how does it work?

InvoicePlus enables eligible businesses to access working capital by financing qualifying unpaid invoices, rather than waiting for customers to pay.

How secure is my personal and financial information?

We employ industry-standard security measures to protect your personal and financial information. Our platform uses encryption, secure authentication, and follows best practices to ensure your data remains confidential and protected.

What should I do if I suspect unauthorized access?

If you suspect unauthorized access to your account, contact our support team immediately. We recommend regularly updating your password and monitoring your account activity for any suspicious transactions.

How does the PoderMonie Referral Bonus work?

PoderMonie's Referral Bonus rewards you for inviting others to join the platform. Share your unique referral code or link with friends, family or colleagues. When an eligible referral signs up and completes the applicable qualifying requirements, you may receive a referral bonus credited to your PoderMonie account, subject to the terms and conditions of the referral programme.